HSI, Data [for] Migration
Rochester Institute of Technology, Fall 2023
Problem
HSI’s Parole and Law Enforcements Program Unit (PLEPU) needs a way to more efficiently record and process temporary parole data to expedite the temporary entry of non-U.S. citizens into the United States.
Problem Scoping and Discovery
The team’s project focused on a centralized system to record, store, and process data for humanitarian and law enforcement parole applications for HSI. The team took a deep dive into the current systems in place and mapped out the flow of data through the parole application process. After 56 discovery interviews, the team determined that preventing future data loss was crucial to any potential solution.
Outcome
The team developed a new workflow that involves digitizing all paper records and implementing a cloud-based storage system to prevent parole data loss.
Results
The problem sponsor has expressed that the students’ interview insights validated their IT department’s thinking about how to improve their data structure. The problem sponsor also highlighted that H4HS student engagement increased unit morale and gave HSI personnel “hope for positive change.”